Privacy Policy

Company Information

This privacy policy applies to Oldman Homes Ltd (Company registration number: 3006852).

Registered Office:
Wolseley House, 1 Quay View Business Park
Barnards Way, Lowestoft
Suffolk, NR32 2HD

Information We Collect

We may collect and process the following personal data when you use our website or contact us:

• Information you provide in our contact/enquiry form (for example: name, email, phone, message)
• Information you provide when you contact us by phone or post
• Technical data from your browser (such as IP address, browser type, device, pages visited)

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide information about our properties and services
• Operate, secure, and improve our website
• Comply with legal obligations

Our lawful bases (UK GDPR) are usually legitimate interests (responding to enquiries) and/or consent (where you explicitly consent), and compliance with legal obligations.

Sharing & Processors

We do not sell your personal information. We may share it with trusted service providers who assist us in operating our website and services. These include:

• Email delivery provider (for example, Resend) to send enquiry emails
• Website hosting and security providers
• Embedded social media content (for example, Instagram) which may set cookies when you view our gallery

Some providers may process data outside the UK. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.

Data Security & Retention

We take appropriate technical and organisational measures to protect your personal data.

We retain enquiry information only for as long as necessary to respond and for a reasonable period thereafter (for example, up to 12 months), unless a longer period is required by law.

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing in certain circumstances
• Request data portability
• Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Changes to this Policy

We may update this policy from time to time. Any changes will be posted on this page.